FREQUENTLY ASKED QUESTIONS
What forms of payment do you accept?
- SweetMix Fashion currently accepts Visa, MasterCard, Discover, American Express.
How do I order items with Cashier's Checks or Money Orders?
- At this time we do not accept Cashier’s Checks or Money Orders.
How do I change the shipping address or cancel my order?
- Please email us at firstname.lastname@example.org immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after order placement and it will not always be possible to make changes to the shipping address and/or cancel the order.
- Please allow up to 24 hours (excluding weekends, holidays, and sale days) to process your order. Most orders will be dispatched within 1 business day.
- For standard shipping, you should receive your order within 4-5 business day.
- For Expedited shipping, you can expect to receive items in 2-3 Business Days.
- Business day’s is excluding weekends, holidays, and sale days.
- SweetMix Fashion strives to fulfill all of the orders that we process within the quoted time frames, however accepts no responsibility for packages that do not arrive within a stated time-frame due to extreme weather conditions or a force of nature.
Is there anyway to Track my Order?
- If you have an account, you can check the status of your order at anytime, by simply logging into your account and clicking “View Order Status”. If your order states “Awaiting Fulfillment”, your order has been received and is being processed by our warehouse. If your order has “Shipped”, you will see a delivery tracking number.